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- Logistics/TMS for Agriculture and Produce
- Frequently asked questions
Questions, answered
Answers about pickup, dispatch, review and delivery.
Logistics/TMS for Agriculture and Produce
9 questions
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How do I get started?
Click Get started, then use Proto to configure Logistics/TMS for Agriculture and Produce for your business. Begin with one farm-to-market load, its stops, resources and pickup review.
How are farm pickups recorded?
Pickup Coordinator records the farm, harvest date, pickup time and temperature on a check linked to the load.
Who decides whether a pickup check can proceed?
Review Manager records an independent decision on the submitted revision, with a reason and time.
How are drivers and vehicles assigned?
Dispatcher and Fleet Coordinator compare driver eligibility, vehicle readiness and committed assignment windows before confirmation.
Can I see the original delivery promise?
Yes. The promised delivery time stays on the load for comparison with the actual delivery time.
Where is the custody transfer recorded?
Warehouse Lead records the warehouse, driver, pallet count and actual handover time on a loading handoff.
How are delivery exceptions investigated?
Review Manager records a decision against the relevant load revision, while Operations Analyst reads linked operation receipts and evidence.
What happens after an operation fails?
Operations Analyst checks the receipt and linked effects first, then records a discrepancy for review until the authoritative source confirms the result.
Does delivery completion settle carrier charges?
The load records freight amount and delivery timing. Invoice settlement follows the connected finance process.
Set up Logistics/TMS for Agriculture and Produce your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.