These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Logistics/TMS for Agriculture and Produce
- Process
- Resolve exceptions and reconcile receipts
Resolve exceptions and reconcile receipts
An excepted load needs a clear owner and a reasoned decision. Review Manager reads the original pickup, custody and delivery evidence, then records approval, rejection or return for the relevant source revision. The decision is attached to the load; it does not erase the earlier events.
Step by step
-
Review exception Review Manager
Review Manager records a reasoned decision for the excepted load revision.
- Record a reasoned human decision
- Updates Loads, Review decisions
ApprovalA person approves before the work moves on. -
Reconcile receipt Operations Analyst
Operations Analyst reads the receipt and linked local effects; unresolved failures move to needs review without repeating external work.
- Check linked effects before changing the result
- Updates Operation receipts, Loads
-
Close authorized scope Review Manager
Dispatcher cancels only unexecuted scope after the decision, retaining the compensating receipt and original evidence.
- Cancel only unexecuted scope
- Updates Loads, Operation receipts
Who does what
Roles and permissions- Review Manager
- Decides the exception against the current load revision.
- Operations Analyst
- Reconciles failed receipts from linked effects.
- Dispatcher
- Applies only the authorized correction to unexecuted work.
Set up Logistics/TMS for Agriculture and Produce your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.