Give maintenance planning, execution and inspection clear decision owners.
How permissions work
Planning ownership
The Maintenance Manager maintains eligible equipment and planning records, assigns work and authorizes the safety permit through the planning action.
Assigned execution
The Technician captures labor, part usage and condition readings for the work they are responsible for. Equipment and planning context remain available for reference.
Independent review
The Maintenance Reviewer reads the evidence and uses the guarded review action for eligible decisions. Approval belongs to the submitted revision being assessed.
Setup decisions
Agree Admin access for user-to-person mappings and the Manager's purchase-entry access before the pilot. Confirm who prepares commercial details and records delivery updates when configuring that access.
Owns setup, planning, and assigned operational work. Record entry (View, View records, Create, Edit) on Assets, Work Orders, Work Logs, Spare Parts, Part Usage, Safety Permits, Preventive Plans. Read only (View, View records) on People, Service History, Condition Readings. Read access to the app pages. Restrictions: create/edit eligible drafts only - active configurations require a reviewed amendment, not a direct edit; no direct edit of posted quantities, computed balances, or reviewer decisions; actor identity resolves through People.User and the authenticated runtime, never an editable name field.
Can
Manage Assets, part usage, preventive plans, safety permits, spare parts, work logs, work orders
View condition readings, People, service history
Starts on: Maintenance Queue
Maintenance Reviewer
Reviews evidence and authorizes eligible outcomes. Record entry: none - this role never gets create/edit on any table. Read only (View, View records) on People, Assets, Work Orders, Work Logs, Spare Parts, Part Usage, Safety Permits, Service History, Preventive Plans, Condition Readings. Read access to the app pages. Restrictions: review actions apply only to the exact submitted revision and only by someone independent of the preparer where required; no raw approval shortcut and no protected-balance editing; a reject action leaves the evidence and reason intact rather than deleting or overwriting them. State changes happen through the named workflows WF-01 and WF-02.
Can
View Assets, condition readings, part usage, People, preventive plans, safety permits, service history, spare parts, work logs, work orders
Starts on: Maintenance Queue
Technician
Captures assigned maintenance work and evidence. Record entry (View, View records, Create, Edit) on Work Logs, Part Usage, Condition Readings. Read only (View, View records) on People, Assets, Work Orders, Spare Parts, Safety Permits, Service History, Preventive Plans. Read access to the app pages. Restrictions: own assigned operational work only - referenced setup/master records are readable as labels and task context, never editable; configuration, rates, commercial documents, and approvals are never operator-editable; quantity posting, sign-off, and state changes go through named guarded workflows with authenticated actor and source-revision checks, not direct field edits.
Can
Manage condition readings, part usage, work logs
View Assets, People, preventive plans, safety permits, service history, spare parts, work orders
Starts on: Asset Register
Admin
Maintains account-to-person mappings and access under the setup policy; operational decisions stay with the designated maintenance roles.
Can
Manage Users, People
View Assets, condition readings, order master, part usage, preventive plans, purchase orders, safety permits, service history, spare parts, work logs, work orders
Manager
Prepares maintenance purchase records and checks their source links and delivery details under the access policy agreed during setup.
Can
Manage purchase orders
View Assets, order master, spare parts
Starts on: Purchase Draft Inbox
Set up Machine Maintenance (CMMS) your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.
We use essential cookies to run the site and optional cookies for features, analytics, and relevant content.
See Cookie policy
Manage Your Cookie Preferences
We use cookies to enhance your experience, analyze site traffic, and serve relevant content.
By clicking "Accept All," you agree to our use of cookies. You can customize your
preferences at any time.
These cookies are required for the website to function properly. They ensure security,
enable basic features like page navigation, and store user session data. You cannot
disable these cookies.
These cookies enable additional features that enhance your experience, such as live chat,
video playback, personalized content recommendations, and remembering user preferences.
These cookies help us understand how visitors interact with our site by collecting
anonymous usage data. This allows us to measure performance, detect issues, and
continuously improve the user experience.
These cookies allow us and advertising partners, including X, to deliver ads tailored to
your interests. They track browsing habits across sites to provide relevant advertising
and measure ad effectiveness.