1. Manufacturing CRM
  2. Roles and permissions
Reference

Who can do what in Manufacturing CRM

Separate opportunity preparation, independent decisions and authorized evidence access.

Who can do what

Permissions by role
RoleAccounts and accessOpportunity pipelineEngineering feasibilityActivities and evidenceProposal and outcome reviewScope correctionOperation reconciliation
AuditorViewViewViewViewViewViewView
App AdministratorEditEditEditEditEditEdit—
Sales ManagerViewViewViewViewViewViewView
Relationship OwnerViewEditEditEditEditEditEdit
AdminEditEditEditEditEditEditView

Each role in detail

Auditor

Read authorized evidence and reports.

Can

  • View Accounts, engineering inquiries, operation receipts, Opportunities, Organizations, record attachments, relationship activities, review decisions, team members

Starts on: Engineering review queue

App Administrator

Maintain organization configuration and membership.

Can

  • Manage Accounts, Organizations, team members

Starts on: Active customer accounts

Sales Manager

Review eligible revisions independently and reconcile operational evidence.

Can

  • View Accounts, engineering inquiries, operation receipts, Opportunities, Organizations, record attachments, relationship activities, review decisions, team members

Starts on: Engineering inquiries to prepare

Relationship Owner

Prepare assigned operational records and execute eligible reviewed actions.

Can

  • Manage engineering inquiries, Opportunities, record attachments, relationship activities
  • View Accounts, operation receipts, review decisions

Starts on: Engineering inquiries to prepare

Admin

Maintains user access and investigates configuration without replacing independent business decisions.

Can

  • Manage Users, Organizations, Accounts, team members
  • View Opportunities, engineering inquiries, relationship activities, record attachments, review decisions, operation receipts

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