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- Marine Insurance System
- Process
- Operation reconciliation
Operation reconciliation
A guarded policy action leaves an operation receipt with an operation key, expected revision and result state. If it fails locally, the external effect can still have occurred. The Authorized Underwriter reads the receipt and provider reference first, then compares actual effects with the expected ones. Completed means they match. needs review keeps a discrepancy open for investigation.
Step by step
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Find exception Authorized Underwriter
Authorized Underwriter opens a Failed or needs review receipt from the exception list.
- Identifies work requiring investigation
- Updates Operation receipts
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Read expected effect Authorized Underwriter
Authorized Underwriter checks the parent policy, operation key, action and expected revision.
- Establishes intended action and revision
- Updates Operation receipts, Policies
-
Compare evidence Authorized Underwriter
Authorized Underwriter compares external and effect references with the carrier or other operational result.
- Checks actual result against recorded references
- Updates Operation receipts, Policies
-
Record reconciliation Authorized Underwriter
Authorized Underwriter marks Completed only for matching effects; a discrepancy remains needs review with a failure reason.
- Retains verified completion or discrepancy
- Updates Operation receipts
Who does what
Roles and permissions- Authorized Underwriter
- Reconciles the exception.
- Insurance Coordinator
- Supplies action context.
- Auditor
- Reads the retained receipt and policy evidence.
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