These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Marketing Agency PSA
- Who it's for
- Creative studios
Creative studios
A creative studio needs owners and due dates for client assets, with a separate record of when each accepted item reaches billing. Link every deliverable to an engagement so the studio can explain its budget and the client commitment behind the asset. The due date helps the delivery team plan; the payment record shows whether collection has actually occurred.
How Marketing Agency PSA is set up for you
Asset ownership
Delivery Specialist prepares a creative deliverable with an owner, summary and due date.
Review
Engagement Manager checks the submitted work and marks the accepted deliverable approved.
Billing handoff
Finance Manager checks the amount and engagement before the invoice action marks it invoiced.
Payment follow up
Finance Manager reviews overdue or disputed payments by invoice number and linked deliverable.
A creative studio needs owners and due dates for client assets, with a separate record of when each accepted item reaches billing. Link every deliverable to an engagement so the studio can explain its budget and the client commitment behind the asset. The due date helps the delivery team plan; the payment record shows whether collection has actually occurred.
Start with an active client and a deliverable engagement for a campaign asset. Enter the contract value, delivery dates and budget hours. Assign a designer to the asset and give it an amount and due date. The designer can keep the work pending while preparing it, then submit it for review. Engagement Manager confirms the accepted result and changes its status to approved.
Finance Manager opens Deliverables Ready To Invoice and checks the amount and engagement on the record. A passing invoice action marks the deliverable invoiced and writes an operation receipt. Create a payment tied to that deliverable with its invoice number, amount and due date. If the payment is disputed, keep that state visible in Payments Overdue Or Disputed. Once the collection is confirmed, mark the payment received and inspect the Payment Record receipt.
Test the same route with an approved asset that lacks an amount. It stays approved after a failed invoice action; the receipt shows what Finance Manager must correct. The studio can also inspect days to due and billing readiness to prioritize owner follow up. Agency Partner reviews the engagement's delivered and billed amounts before taking on another asset for the same client.
[Plan the first cycle](/marketing-agency-psa/implementation).
Features to start with
Roles on the team
- Engagement Manager
- Owns delivery progress and reviews submitted service work.
- Delivery Specialist
- Records assigned work and prepares deliverables for review.
- Finance Manager
- Reviews billing readiness, invoices and collections.
- Agency Partner
- Reviews client value, staff utilization and engagement margin.
Set up Marketing Agency PSA your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.