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  3. Creative delivery
Feature · Creative delivery

Creative delivery

Track owned deliverables from due date through billing readiness.

OverviewDeliverables Ready To Invoice
Marketing Agency PSA · Creative delivery

Deliverables Ready To Invoice

Creative deliverables

New
Deliverable codeDeliverable nameEngagementOwnerAmountBilling readiness
DC-601Deliverable 278ENG-8805830BR-643
DC-275Deliverable 872ENG-9043760BR-144
DC-710Deliverable 309ENG-3924130BR-793
DC-433Deliverable 578ENG-5766650BR-575
DC-753Deliverable 249ENG-6639920BR-812
6 of 6 records
DC-601Creative deliverables · CD-68818
Approved
Deliverable nameDeliverable 278
EngagementENG-8805
Amount830
Billing readinessBR-643
Example screen with sample data

What you can do

Keep the work accountable

A creative deliverable belongs to an engagement and has an owner, due date, summary and amount. The owner tracks it through pending and submitted work. The engagement manager reviews the result before setting it approved for billing. Billing readiness and days to due help the team prioritize the handoff.

How the work is organized

  • Owner. Delivery Specialist prepares the asset; Engagement Manager decides whether the submitted deliverable is accepted.
  • Record. Each creative deliverable links an owner and engagement to its due date, amount and billing state.
  • Review. Finance Manager checks the approved record before the invoice action changes its status.

What to agree during setup

Agree who owns each creative deliverable, how due dates are revised and who confirms that submitted work is accepted. Keep an amount and engagement on the record before Finance Manager attempts invoicing. Use the billing readiness and days to due fields to sort the queue, then open the source record for the final decision. Decide how the invoice number will be entered on the related payment record. If a client asks for a changed asset, keep its owner and the related engagement clear before changing its billing state.

Check the handoff on an actual case

A completed campaign asset with an amount but no engagement cannot pass the invoice guard. It remains approved with a failed operation receipt until the engagement is attached. The team can correct the record and check the billing handoff again without treating a failed attempt as a sent invoice.

A designer submits a campaign asset with a due date, owner, amount and engagement. Engagement Manager checks the work and marks it approved. Finance Manager then uses Deliverables Ready To Invoice to check the amount and engagement before the invoice action. A passing record becomes invoiced with an operation receipt. Try an approved asset without an engagement: the action leaves it approved and records a failed receipt. Restore the correct engagement before retrying the same deliverable.

Use Deliverable Billing Exceptions to follow approved or missed work that needs attention. The days to due field helps the owner see whether a due date has passed, while billing readiness helps Finance Manager assess the handoff. A failed invoice attempt is visible in the operation receipts; it is not a payment. Once invoiced, follow the related payment record for invoice number, due date and received state. Compare the asset against its engagement before considering the billing case closed.

What your team sees

  • Deliverables Ready To Invoice — Review approved deliverables and their billing readiness.
  • Deliverable Billing Exceptions — Find approved or missed work that needs correction or follow up.

Follow the work through

What it keeps track of

Data model
Creative deliverables
Creative deliverables that trigger billing.
Engagements
Billable engagements with contract value, budget and delivery status.
Team members
Agency delivery staff with rates and capacity.
Deliverable payments
Invoices and receipts raised against creative deliverables.
Operation receipts
Evidence of executed billing, approval and document operations.

Who uses it

Permissions
Delivery Specialist
Prepares owned work; Engagement Manager accepts it; Finance Manager reviews invoice readiness and payment state.

Set up Marketing Agency PSA your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started