Evidence review

Step by step

1. Find the case Operations Reviewer

   Operations Reviewer opens the booking associated with the assessment or attendance work under review.

   • Establishes the member and session context
   • Updates Bookings

2. Inspect the source Operations Reviewer

   Read the assessment discipline, date, participant count and result, or the attendance task's type, dates and recorder.

   • Reviews result or task evidence
   • Updates Belt assessments, Attendance

3. Compare context Operations Reviewer

   Check that the linked booking identifies the expected member and session. An inconsistent reference must be resolved by the staff owner.

   • Checks record linkage
   • Updates Members, Sessions, Bookings

4. Share findings Operations Reviewer

   Operations Reviewer tells the staff owner which booking link, assessment detail or attendance item needs correction.

   • Identifies specific evidence to correct
   • Updates Belt assessments, Attendance

5. Return corrections Front Desk Agent

   Front Desk Agent or Property Manager corrects the source record under the studio's agreed procedure and presents it again for review.

   • Gives staff a specific issue to resolve
   • Updates Belt assessments, Attendance

Operations Reviewer

Owns the evidence decision.

Front Desk Agent

And Property Manager own corrections to records they manage.