Exception investigation

Step by step

1. Identify the exception Production Planner

   Production Planner checks the run, item, need date, shortage quantity and reason. Read the resolution date before treating a dated issue as unresolved. Keep the affected requirement visible during the investigation.

   • Establish the recorded issue
   • Updates MRP exceptions, MRP runs, Items

2. Trace the demand Production Planner

   Production Planner follows the pegged requirement to its customer line and order. Compare the component quantity and need date with approved demand. Open the actual document named in a supply reference before accepting coverage.

   • Identify the customer requirement
   • Updates Demand pegging, Order lines, Orders

3. Check the cause Production Planner

   Production Planner compares stock reservations and dated purchasing and production supply. Production Operator assists with permitted evidence. For an engineering or lead-time issue, obtain the evidence through the connection agreed with the source owner.

   • Compare actual supply evidence
   • Updates Inventory balances, Purchase lines, Purchase orders, Work orders

4. Record a supported resolution Production Planner or Production Operator

   Production Planner or Production Operator enters the resolution date after the source issue has been addressed. Keep the supporting explanation available through the team's agreed operating procedure so another person can review the correction.

   • Record the resolution date
   • Updates MRP exceptions

5. Review the corrected plan Production Planner

   Production Planner checks the affected quantities and dates and starts another run when appropriate. Compare the result with the customer requirement and current supply. Prepare the separate plan approval review once the remaining issues are understood.

   • Reassess coverage
   • Updates MRP runs, Planning suggestions, MRP exceptions

Production Planner

, Production Operator, Quality Reviewer, Manager.

Quality Reviewer

Reads the evidence; configure Manager's separate plan approval responsibility during setup.