1. Mental Health Practice Mgmt
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FAQ

Questions, answered

Answers to common practice setup questions.

Mental Health Practice Mgmt

10 questions

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How do I get started?

Click Get started, then use Proto to configure Mental Health Practice Mgmt for your business. Begin with a patient, consent, scheduled encounter, signed note and follow-up task.

How are visits tracked?

The coordinator creates an encounter with patient, clinician, scheduled time and visit type. Staff use its status and visit times to follow arrival, active care, review and completion.

Where do clinicians write notes?

A Licensed Clinician records clinical notes against an encounter, with note type, text, author and signed date.

How is consent recorded?

Consents hold the patient, purpose, version, signed date, expiry date, document and status.

Who checks clinician privileges?

The Clinical Governance Administrator maintains clinician privilege type, license information, verification evidence, effective dates and status.

Can the team track follow-up work?

Care tasks hold a patient, task, assignee, due date, completion date and current status.

How are charges handled?

Charges link a service description and amount to an encounter. Their status distinguishes draft, approved, invoiced and voided records.

How are patient payments recorded?

Payments hold the patient, received date, amount, reference and a pending, confirmed or refunded status.

What specialty records can be kept?

Specimens track collection and processing against an encounter. Pharmacy dispensations hold medication, lot, quantity, unit and authorizing person.

How do we plan external connections?

Start with the charge, specimen and dispensation records staff already use. Name the person who compares each one with an outside billing, laboratory or pharmacy record. See the integrations page.

Set up Mental Health Practice Mgmt your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started