These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Menu Engineering Tool
- Who it's for
- Hotels and inns
Hotels and inns
A hotel or inn needs to know who is arriving, which room is occupied, whether the guest account is settled and when housekeeping can return the room to inventory. Menu Engineering Tool connects the reservation to the booking party, resource, service tasks, folio charges and receipts. Property Manager can review the requested interval before confirmation and the room state again after checkout.
How Menu Engineering Tool is set up for you
Arrival desk
Front Desk Agent opens the guest's reservation and follows the selected resource and arrival state.
Housekeeping
Staff receive cleaning work connected to the checked-out stay and room; the manager inspects before availability changes.
Guest account
Finance Officer checks posted folio lines and confirmed receipts, leaving pending money separate.
Outlets
Restaurant and spa bookings and charges stay linked to the same reservation for checkout review.
A hotel or inn needs to know who is arriving, which room is occupied, whether the guest account is settled and when housekeeping can return the room to inventory. Menu Engineering Tool connects the reservation to the booking party, resource, service tasks, folio charges and receipts. Property Manager can review the requested interval before confirmation and the room state again after checkout.
Begin with one room type, a representative booking party and a short group of stays that includes an arrival, a cancellation and a checkout. Agree who can confirm a requested booking and who can return a cleaned room to service. Settle the rate reference process before staff enter nightly rates on reservations. Import parties with stable identifiers so repeat guests can have distinct stays without duplicate contacts.
During rehearsal, attach a guest service task to an occupied room and an outlet charge to the same stay. Finance Officer should be able to explain the posted charges and confirmed receipts. Then check the room's cleaning state after checkout. If the first inspection fails, the room should remain unavailable while the team completes corrective work. This is the point at which the next arrival depends on an accurate room state, rather than on the checkout timestamp alone.
Features to start with
Roles on the team
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
Set up Menu Engineering Tool your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.