Charges and payments

Reconcile posted guest charges with confirmed receipts and visible exceptions.

Step by step

Charge draft Finance Officer

Finance Officer prepares a folio line for the correct stay, with a service date, description and amount.
- Prepare a dated folio amount
- Updates Recipe lines, Food batches
Posting review Finance Officer

Finance Officer checks the charge and posts it when accepted; an incorrect line can be voided through the correction path.
- Distinguish draft, posted and voided lines
- Updates Recipe lines
Payment entry Finance Officer

A received payment is recorded against the stay as pending while confirmation is checked.
- Attach a receipt to the stay
- Updates Ingredient lots, Food batches
Receipt confirmation Finance Officer

Finance Officer reconciles the confirmed result. A refunded payment stays distinct from an active confirmed receipt.
- Distinguish pending, confirmed and refunded money
- Updates Ingredient lots
Account review Finance Officer

Finance Officer compares posted charges and confirmed receipts before checkout and identifies any open account.
- Compare active charges with collection
- Updates Recipe lines, Ingredient lots, Menu cost snapshots

Start free, then use Proto to change fields, steps and approvals before your team goes live.