Service task to completion

Step by step

1. Request capture Front Desk Agent

   Front Desk Agent records the task type, responsible person, current stay and resource.

   • Identify the task's stay and resource
   • Updates Batch consumption, Food batches, Recipes

2. Assignment Property Manager

   Property Manager selects the responsible staff member and moves the task from open to assigned.

   • Give work an accountable person
   • Updates Batch consumption, People

3. Work in progress Front Desk Agent

   The assigned person begins the work; staff can distinguish active work from an untouched request.

   • Show that assigned work has started
   • Updates Batch consumption

4. Completion Front Desk Agent

   Staff record completion and the manager reviews the outcome against the stay and resource.

   • Record finished work and date
   • Updates Batch consumption

5. Readiness review Property Manager

   For post-checkout cleaning, Property Manager inspects the resource before returning it to availability.

   • Keep resource in cleaning until inspection passes
   • Updates Recipes, Batch consumption

Front Desk Agent

, Property Manager and Operations Reviewer.