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- Micro-finance System
- Process
- Evidence reconciliation
Evidence reconciliation
Evidence reconciliation explains an account position from actual provider events and recorded lending movements. The Credit Officer investigates unmatched repayments and operation receipts; the Auditor can inspect the trail without changing it. A familiar amount alone is insufficient to match a provider event.
Step by step
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Reconcile repayment evidence Credit Officer
The Credit Officer compares the repayment's amount and received date with the linked account and application, then examines the provider position.
- Checks event against account and dated position
- Updates Repayments, Repayment schedules, Loan accounts, Loan applications
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Inspect operation effect Credit Officer
The officer compares an open receipt's claimed effect references with the actual decision, application or account records.
- Checks claimed effect against retained records
- Updates Operation receipts, Review decisions, Loan applications
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Resolve exception Credit Officer
The officer records the discrepancy for review and keeps the original provider event and earlier decision available.
- Preserves evidence and investigation state
- Updates Repayments, Operation receipts, Application evidence
Who does what
Roles and permissions- Credit Officer
- Investigates; Auditor reads the provider and operation trail; Independent Credit Approver reviews the original decisions.
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