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- Microfinance / SHG Management
- Frequently asked questions
Questions, answered
Answers about instruction review, provider evidence and account reconciliation.
Microfinance / SHG Management
10 questions
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How do I get started?
Click Get started, then use Proto to configure Microfinance / SHG Management for your business. Start with one organization, eligible counterparty and provider-held account; rehearse an instruction through independent review and provider evidence.
Who prepares a banking instruction?
Credit Officer prepares an assigned instruction with the counterparty, requested amount, value date and account scope.
Who approves an instruction?
Independent Credit Approver checks the submitted revision and supporting evidence, then records the decision and reason.
What happens after approval?
Credit Officer follows submission to the provider and records the provider instruction reference. Treasury Reconciler checks confirmation or settlement evidence before the final outcome.
How are account movements matched?
Treasury Reconciler compares the provider movement with a confirmed instruction for the same account, exact amount and occurrence date.
What if the amount or date differs?
The movement remains Unmatched or becomes Exception while the team investigates the provider source.
What does the provider account application track?
It tracks an application associated with a parent instruction and organization, its independent decision and the provider application reference. Completion follows provider-issued authority.
Can an administrator approve an instruction?
App Administrator maintains organization configuration and membership. The independent decision belongs to Independent Credit Approver.
Where is the evidence kept?
Record attachments and application evidence link documents and provider events to the parent instruction. Operation receipts records the attempted action and its effect references.
How do we review an operation that appears incomplete?
Treasury Reconciler compares the receipt’s claimed effects with the parent and evidence records, then keeps a discrepancy in needs review for investigation.
Set up Microfinance / SHG Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.