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- Mobile Beauty Services
- Who it's for
- Independent hotels
Independent hotels
A small hotel can keep booking parties, unit states and the guest account connected without making the desk reconcile separate lists at departure. The property manager owns room readiness and booking confirmation, while finance checks guest charges and receipts. A modest pilot can start with one unit type, a dated rate plan and a few sample stays.
How Mobile Beauty Services is set up for you
Guest record
A returning guest can hold a new reservation without replacing the earlier checkout history.
Unit readiness
Cleaning staff need a named task and a room that stays unavailable until work is checked.
Account and service
The desk needs a clear account review when a restaurant charge arrives near departure.
A small hotel can keep booking parties, unit states and the guest account connected without making the desk reconcile separate lists at departure. The property manager owns room readiness and booking confirmation, while finance checks guest charges and receipts. A modest pilot can start with one unit type, a dated rate plan and a few sample stays.
Begin with named units, one dated rate plan, a small set of guest parties and reservations that cover a complete arrival and departure cycle. Add a cleaning or maintenance task to see who owns turnover. Include a folio item, an outlet item and a payment so finance can review the account using actual booking links. Agree who confirms requests, who posts charges and who releases a room after service. Use [the implementation plan](/mobile-beauty-services/implementation) to prepare the pilot and [the process pages](/mobile-beauty-services/processes/reservation-to-arrival) to walk staff through the handoff.
For the first shift rehearsal, ask the desk to explain what happens when a guest arrives before a room is ready. The cleaning task and unit state should guide the response. Finance can use the same stay to explain which charges are posted and which receipt is actually confirmed.
Features to start with
Guest folios and payments
Review folio items, outlet charges and confirmed receipts by reservation.
Reservations and check-in
Follow each stay from a requested reservation through arrival and departure.
Rooms and nightly rates
Keep bookable units, capacity, rates and readiness visible before accepting a stay.
Roles on the team
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
Set up Mobile Beauty Services your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.