Guest account to checkout

Step by step

1. Collect charges Finance Officer

   Finance Officer gathers folio and outlet items linked to the booking, leaving unfinished items in Draft.

   • Prepare the account
   • Updates Member plans, Kit allocations, Bookings

2. Post charges Finance Officer

   Finance Officer checks each amount and changes eligible items from Draft to Posted; an incorrect draft remains for correction, while a posted outlet item may later be Voided.

   • Recognize reviewed items
   • Updates Member plans, Kit allocations

3. Check receipts Finance Officer

   Finance Officer reviews payment amount, date and reference. Only Confirmed payments count as collected; Pending and Refunded remain distinct.

   • Compare collections
   • Updates Payments, Bookings

4. Review account Finance Officer

   Finance Officer approves the account review after comparing posted items with confirmed receipts or explicitly acknowledging an outstanding balance.

   • Record account decision
   • Updates Member plans, Kit allocations, Payments
   ApprovalA person approves before the work moves on.

5. Check out Property Manager

   Property Manager changes the booking from checked in to checked out after the account review.

   • Close the stay
   • Updates Bookings

Finance Officer

And Property Manager.