Delivery and follow-up

Step by step

1. Independent decision Municipal Corporation ERP Reviewer

   Municipal Corporation ERP Reviewer approves the case revision before delivery work proceeds.

   • Identifies the approved source revision
   • Updates Decisions, Cases
   ApprovalA person approves before the work moves on.

2. Delivery execution Municipal Corporation ERP Operator

   Municipal Corporation ERP Operator follows the operation run, ordered steps and execution attempts for that revision.

   • Retains run, step and attempt evidence
   • Updates Operation runs, Operation steps, Execution attempts

3. Delivery confirmation Municipal Corporation ERP Operator

   Municipal Corporation ERP Operator records the delivery reference and completion date after the result is confirmed, moving the case from Decided to Delivered.

   • Records completion and delivery reference
   • Updates Cases, Case state history

4. Follow-up and correction Municipal Corporation ERP Reviewer

   Municipal Corporation ERP Operator assigns outstanding work and records its resolution. A changed revision receives its own review.

   • Assigns correction and retains the earlier decision
   • Updates Follow up actions, Cases, Decisions

Municipal Corporation ERP Reviewer

Decides the revision; Municipal Corporation ERP Operator traces delivery and owns corrective work; Municipal Corporation ERP Administrator and Read Only Analyst read authorized execution and result evidence.