Independent decision

Step by step

1. Case submission Municipal Corporation ERP Operator

   Municipal Corporation ERP Operator places the case in Submitted with its requirements and documents linked.

   • Presents the application and evidence
   • Updates Cases, Case requirements, Case documents

2. Requirement review Municipal Corporation ERP Operator

   Municipal Corporation ERP Operator checks line outcomes and document verification before marking the case Verified.

   • Resolves line outcomes and verification state
   • Updates Case requirements, Case documents, Cases

3. Independent decision Municipal Corporation ERP Reviewer

   Municipal Corporation ERP Reviewer reviews the current revision and records Pending, Approved, Returned or Rejected with a reason and evidence reference.

   • Records the reviewer's decision for a source revision
   • Updates Decisions, People, Cases
   ApprovalA person approves before the work moves on.

4. Return and correction Municipal Corporation ERP Operator

   Municipal Corporation ERP Operator follows up on a Returned decision and prepares the corrected case revision.

   • Assigns corrective work and preserves the earlier state
   • Updates Follow up actions, Cases, Case state history

5. Delivery execution Municipal Corporation ERP Operator

   Municipal Corporation ERP Operator follows the approved, Decided case into its operation trace.

   • Identifies the approved revision used for execution
   • Updates Operation runs, Cases

Municipal Corporation ERP Operator

Prepares and corrects the case.

Municipal Corporation ERP Reviewer

Owns the independent decision.

Read Only Analyst

Reads authorized decision history.