Questions, answered

Click Get started, then use Proto to configure Music Festival Management for your business. Start with one organization, one venue and one event, then rehearse review, registration and admission.

Event Owner enters the event subject, start and end times, capacity, organization, owner and venue. The event calendar and selected record detail help the team check the operating window.

Independent Reviewer records a decision against the event revision. Event Owner submits a changed revision for review before opening that changed scope.

Event Registrations move from Draft to Submitted for review. An approved registration reaches Completed only after capacity and verified payment effects are recorded.

Gate Staff uses an existing Admissions line and records the admitted time once. Admissions Lead can compare reserved and admitted quantities.

Finance Reviewer checks payment evidence for a verified Capture and its provider reference. Authorization and a pending refund are separate facts.

Operation receipts retain the original operation key, expected revision, result and linked effects. Finance Reviewer investigates that record before another execution is attempted.

Yes. Event Owner preserves admitted history and distinguishes unused capacity from executed scope when an event is cancelled.

Record attachments carry a visibility choice of Internal or Shared. Agree on access before staff upload evidence.

Use the roles page to check who prepares events, approves revisions, admits guests and reconciles payment evidence.