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- Mutual Fund Platform
- Frequently asked questions
Questions, answered
Common questions about treasury setup, provider evidence and account reconciliation.
Mutual Fund Platform
9 questions
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How do I get started?
Click Get started, then use Proto to configure Mutual Fund Platform for your business. Begin with one organization, an eligible counterparty, a provider account and a representative instruction. Rehearse independent review and a verified provider outcome before widening the operating scope.
Who can authorize an instruction?
The Independent Treasury Approver reviews the current instruction revision and records a decision with a reason. The preparer cannot approve their own submission.
Does submission mean the bank confirmed the instruction?
Submission records the request and provider reference. Confirmation follows verified provider confirmation or settlement evidence.
How are account applications tracked?
An application links to a parent banking instruction. The team follows its submitted revision, independent decision, provider application identifier and actual provider authority.
What happens when a provider response is late?
Keep the instruction in its submitted or pending state and follow its provider identifier. The operations lead investigates before a confirmed outcome is recorded.
How is a bank movement matched?
Compare the source movement with a confirmed instruction on the same account. The amount and confirmed occurrence date must agree exactly.
Where do supporting documents go?
Attach them to the parent instruction with a title, evidence type, uploader and visibility setting. Provider evidence has its own source event and verification state.
Can an administrator approve financial work?
Administrative membership and counterparty maintenance are separate from independent financial approval.
What can an auditor inspect?
An Auditor has scoped, read-only access to authorized evidence and reports. The instruction, decision, provider event and operation receipt together explain the result.
Set up Mutual Fund Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.