Provider outcome

Step by step

1. Submit to provider Treasury Preparer

   Treasury Preparer starts from an Authorized instruction and records the provider instruction identifier with the attempt.

   • Submitted request and reference
   • Updates Bank instructions, Operation receipts

2. Observe response Treasury Operations Lead

   Treasury Operations Lead follows Submitted or Pending work without treating a queued response as settlement.

   • Pending investigation
   • Updates Bank instructions, Operation receipts

3. Record provider evidence Treasury Preparer

   The team records the source event, amount, occurrence time and evidence type against the parent instruction.

   • Source-identified event
   • Updates Bank evidence, Bank instructions

4. Verify confirmation Treasury Operations Lead

   Treasury Operations Lead checks the provider's confirmation or settlement evidence before the instruction becomes Confirmed.

   • Verified outcome
   • Updates Bank evidence, Bank instructions

5. Reconcile movement Treasury Operations Lead

   The account movement is compared with the confirmed instruction on account, amount and occurrence date.

   • Match or exception
   • Updates Reconciliation items, Financial accounts

Treasury Preparer

Submits and supplies context; Treasury Operations Lead verifies the provider outcome and investigates discrepancies; Auditor reads the retained events.