Questions, answered

Click Get started, then use Proto to configure Nail Studio Management for your business. Start with stations, team members, clients and service rates, then rehearse one appointment through treatment, account review and station turnover.

An appointment references a client. The appointment carries the service window, assigned station and visit status; treatment bookings, tasks, charges and payments link back to it.

Station Readiness shows the station’s type, capacity and current status. Check the requested appointment window against other visits at that station before confirming a new booking.

The Front Desk Agent records a Treatment Booking against the appointment and chooses Nail Service or Spa Treatment, a treatment name, start time and client count.

Record the added treatment against the existing appointment. Review any related Treatment Charge by appointment so the financial record stays with the same visit.

The Finance Officer manages service charges, treatment charges and payments. The Operations Reviewer can review the records for the final service outcome.

Use the payment’s Confirmed state for a confirmed receipt. Pending and Refunded describe different outcomes and should be considered separately during final account review.

A Cleaning service task can link the station, appointment and assigned team member. Check that cleaning is complete and the hygiene inspection has passed before moving the station from Cleaning to Available.

The Visit Status Board groups appointments by their recorded state. The reports also show appointment activity by station and service window.

Agree how the provider’s receipt reference and outcome map to Payments on the correct appointment. Rehearse pending, confirmed and refunded outcomes before daily use.