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- Neobank Backend
- Frequently asked questions
Questions, answered
Practical answers for treasury setup, review and reconciliation.
Neobank Backend
10 questions
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How do I get started?
Click Get started, then use Proto to configure Neobank Backend for your business. Begin with one organization, its treasury team, eligible counterparties and a provider account. Rehearse an instruction from draft to reconciliation.
Who prepares an instruction?
The Treasury Preparer owns the draft and records its organization, counterparty, amount and account scope.
Who authorizes it?
The Independent Treasury Approver decides on the submitted revision and records the decision. The reviewer cannot approve their own submission.
When is an instruction confirmed?
Only after verified provider confirmation or settlement evidence supports the outcome.
How are provider account links reviewed?
A submitted link is checked against its parent instruction, frozen revision and supporting source evidence before its outcome is recorded.
What happens when a provider movement differs?
The movement remains unmatched or becomes an exception until the account, amount and confirmed occurrence date agree with a linked instruction.
How do we inspect an interrupted action?
Check its operation receipt, expected revision and effect references against persisted records without repeating the external action.
Can an auditor change a treasury record?
The Auditor has assigned read access to evidence and reports, without record writes or action execution.
Where do provider balances come from?
Connect the provider account source and retain dated ledger and available balance snapshots for each financial account.
How do we add another organization?
Map its team members, counterparties and provider accounts, then rehearse review and reconciliation within that scope.
Set up Neobank Backend your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.