Integrations

• Identity service. Agree how staff accounts and active access are maintained alongside the app’s user and people records.
• Laboratory system. Reconcile accession references and specimen progress with the laboratory that handles the actual work.
• Billing system. Align encounter charge review with invoice issuance and financial posting.
• Payment service. Match patient receipt references and confirmation with the source that records money received and refunds.

Choose an owner for each connection and define which system decides the final state. A local charge marked approved is a care team’s review decision; invoicing still follows the billing process. Clinical Coordinator compares the patient payment reference with the receipt source. Laboratory progress should be checked against the accession and encounter before a status is updated. Test changed, duplicate and rejected records during rollout so staff know which person investigates an exception.