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- Consumer Electronics OMS
- Process
- Allocation to shipment
Allocation to shipment
Fulfillment Operator works from a selected consumer electronics order and its lines. Allocation creates an Allocated fulfillment event for each eligible Draft or Open line, avoiding an event that already exists. It marks those lines Allocated and records a receipt for the run. Release and shipping then create a Shipped event per device line, mark each line Fulfilled, advance the order to Shipped on the next revision and record one receipt for the release.
Step by step
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Check eligible lines Fulfillment Operator
Fulfillment Operator compares the selected order with its Draft and Open lines and verifies the products and quantities.
- Confirm product and quantity scope
- Updates Customer orders, Order lines, Products
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Allocate lines Fulfillment Operator
Run allocation, then inspect the event and line state for each eligible line.
- Draft or Open to Allocated; record allocation event and receipt
- Updates Order lines, Fulfillment events, Operation receipts
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Review release Fulfillment Operator
Confirm that the allocated order and device lines represent the scope to ship.
- Check allocated scope
- Updates Customer orders, Order lines, Fulfillment events
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Ship order Fulfillment Operator
Run release and inspect the Shipped events, Fulfilled lines, Shipped order and operation receipt.
- Allocated to Shipped on order; line to Fulfilled; record events and receipt
- Updates Customer orders, Order lines, Fulfillment events, Operation receipts
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Explain differences Operations Manager
Operations Manager investigates a failed event or partial result from the linked records before another action.
- Keep exception with its source order
- Updates Fulfillment events, Operation receipts, Customer orders
Who does what
Roles and permissions- Fulfillment Operator
- Performs allocation and release; Operations Manager reconciles differences; Order Coordinator supplies customer and line context.
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