1. OMS for Furniture and Home Goods
  2. Work with Proto
Reference

Put an AI agent to work in OMS for Furniture and Home Goods

Ask Proto to help your team inspect orders, prepare review work and explain freight exceptions.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md
  2. Give it a role

    Assign the agent its own user and one of the 6 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Order Coordinator: Summarize an order's customer, consignee, requested date, lines and current review state.
  • Fulfillment Reviewer: Gather the linked lines, receipts, freight events and exceptions before a human decision.
  • Freight Dispatcher: Find orders with eligible lines and compare their recorded allocation and carrier references.
  • Delivery Coordinator: Bring failed receipts and open exceptions together for an assigned order.

What stays with a person

  • A person must own the fulfillment decision, carrier handoff and delivery signoff.
  • Proto can prepare the evidence and help configure the app, while the authorized role checks the case and records the decision.
  • Check capture or refund results with the payment provider used by the business.

A person must own the fulfillment decision, carrier handoff and delivery signoff. Proto can prepare the evidence and help configure the app, while the authorized role checks the case and records the decision. Check capture or refund results with the payment provider used by the business.

Set up OMS for Furniture and Home Goods your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started