Order review

Step by step

1. Capture order Order Coordinator

   Order Coordinator records the trade customer, consignee, delivery request and priced lines. A draft keeps the order editable while the coordinator checks quantity and destination.

   • Records buyer, consignee, quantity and price
   • Updates Home goods orders, Trade customers, Order line items

2. Confirm for review Order Coordinator

   Order Coordinator runs confirmation on the selected order. The action computes value from the lines, advances the order to under review with a new revision, and writes a receipt and review item.

   • Advances the revision and opens review
   • Updates Home goods orders, Delivery receipts, Fulfillment review decisions

3. Review order Fulfillment Reviewer

   Fulfillment Reviewer examines the lines, freight context and linked delivery exceptions. The reviewer approves or returns the case, records a rationale and writes a receipt for the review run.

   • Records decision and rationale
   • Updates Fulfillment review decisions, Damage and delivery exceptions, Delivery receipts
   ApprovalA person approves before the work moves on.

4. Prepare fulfillment Freight Dispatcher

   Freight Dispatcher uses an approved case for allocation, or follows the allocation path that approves the parent order as eligible lines are allocated. Keep the decision and receipt available during release.

   • Makes eligible lines ready for freight
   • Updates Home goods orders, Freight shipments, Order line items

Order Coordinator

Prepares the case; Fulfillment Reviewer decides; Freight Dispatcher begins fulfillment; Delivery Coordinator supplies exception evidence; Admin manages access.