Integrations

• Inventory. Bring current stock availability into the order team’s decision process before promising an item; SKU inventory flags describe the assortment but are not stock balances.
• Payment provider. Match tender references, captured amounts and verification outcomes to the payment system’s actual transactions.
• Delivery provider. Match provider references and delivery updates to the store handoff and order event trail.
• Shopper channels. Carry order and shopper details from the channels the store accepts into the named store order.

Assign a responsible owner for each connection. Agree stable order and provider references, how duplicates are recognized, and who investigates a failed update. Review the order, tender, handoff and event records together when an external acknowledgement differs from the store’s account. Test one complete case before wider use.