What the agent can do
- Order Coordinator: Find an assigned draft order, summarize its lines and point out the promised date before confirmation.
- Order Reviewer: Gather the current order revision, exceptions, attachments and previous decisions for a reasoned review.
- Fulfillment Operator: Show approved orders with eligible lines and explain the events already recorded.
- Support Specialist: Trace an expired batch exception to the order, return review and channel handoff.