1. Operational Analytics
  2. Roles
Reference

Who can do what in Operational Analytics

Put measurement, review and follow-up decisions with named people.

How permissions work

Keep source ownership clear

A process owner is responsible for the measured snapshot and its release decision.

Separate preparation and review

An independent reviewer decides on a specific revision and records the reason.

Give actions an owner

The assignee records progress and resolution on the same source.

Who can do what

Permissions by role
RoleProcess measurementExecution factsBottleneck analysisMetrics and resultsReview and evidenceFollow-up work
AdminEditViewViewViewEditEdit
Process OwnerEditViewEditViewViewEdit
Operations AnalystViewEditEditEdit——
Independent ReviewerViewViewView—EditEdit
Metric StewardViewEdit—Edit——
Action OwnerView—View—ViewEdit

Each role in detail

Admin

Maintains the measurement configuration and grants access to the operating team.

Can

  • Manage Organizations, People, process definitions, Users
  • View process snapshots, operation runs, state history

Reviews and approves

  • Approve access changes

Process Owner

Owns the measured property and decides when a reviewed result can be published.

Can

  • Manage process snapshots, follow up actions
  • View process execution facts, review decisions, metric results

Reviews and approves

  • Approve publication

Starts on: Snapshots in collection

Operations Analyst

Collects execution facts and investigates the measured result for an owned process.

Can

  • Manage process execution facts, operation runs, operation steps, metric observations
  • View process snapshots, source snapshots, metric results

Starts on: Snapshots in collection

Independent Reviewer

Checks source evidence and records a decision for the exact snapshot revision.

Can

  • Manage review decisions, evidence documents
  • View process snapshots, process execution facts, state history

Reviews and approves

  • Approve reviewed revisions

Starts on: Validated snapshot queue

Metric Steward

Maintains metric definitions and source mappings used to interpret observations.

Can

  • Manage metric definitions, source mappings, source snapshots
  • View metric observations, metric results, process definitions

Starts on: Result exceptions

Action Owner

Resolves assigned follow-up work and retains the resolution on its source snapshot.

Can

  • Manage follow up actions
  • View process snapshots, review decisions, evidence documents

Starts on: Open follow-up actions

Set up Operational Analytics your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started