Order Management System

Follow every order through fulfilment.

Manage customer orders across channels, coordinate allocation and fulfillment, and track returns in one place.

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Planned scope

Order tracking

Order allocation

Order fulfillment

Returns management

Available to promise

Backorders

Order promising

RMA

Partial shipments

Order approval

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Explore capabilities

Orders

Multi-channel capture and status

Allocation

Available to promise and priority

Fulfilment

Pick, pack, ship and split

Returns

RMA, inspection and credit

Pricing

Lists, contracts and discounts

Reports

Fill rate, backorders and cycle time

Workflow handoff

Order to fulfilment

Follow every order through fulfilment.

01
Capture
02
Validate
03
Allocate
04
Ship
05
Close

ERP•AI workspace

Make it work your way.

Use Proto to configure this system for your business. Review fields, rules and approvals before releasing changes.

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Capabilities describe the planned system scope.

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Retail & e-commercePlanned

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Grocery & supermarketsPlanned

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Furniture & home goodsPlanned

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Food & beveragePlanned

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Health & beautyPlanned

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Not quite it?

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