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  1. Organ Donation Registry
  2. Who it's for
  3. Donor coordination services
Who it's for

Donor coordination services

A donor coordination service handles repeated contacts and handoffs between coordinators and clinicians. The donor record keeps the patient number, contact details, summary consent status and assigned clinician. Purpose-specific consent records hold the actual documents and dates. Coordination tasks carry an assigned person, due date and completion state, so an open question does not disappear when staff change shifts.

How Organ Donation Registry is set up for you

One donor history

Find the existing patient number before adding an intake record or event.

Purpose-specific consent

Review each document's version, signed date and expiry rather than relying on the summary alone.

Work ownership

Give follow-up tasks an assigned team member and escalate when the action cannot be completed as planned.

Event handoff

Use event state and actual timing to show what is scheduled, underway or ready for review.

A donor coordination service handles repeated contacts and handoffs between coordinators and clinicians. The donor record keeps the patient number, contact details, summary consent status and assigned clinician. Purpose-specific consent records hold the actual documents and dates. Coordination tasks carry an assigned person, due date and completion state, so an open question does not disappear when staff change shifts.

Start with a manageable intake queue and one clinician assignment pattern. Use a returning donor whose earlier consent has expired, another whose consent is Pending, and a scheduled event requiring a preparation task. Ask the coordinator to show the correct document for each intended purpose and explain which tasks still need action. Then have the clinician find their assigned donors and due tasks without relying on a private spreadsheet.

Agree who updates the donor summary when a detailed consent changes and who closes an escalated task. Test a reassignment of the clinician while keeping earlier notes attributed to their original author. If finance is part of the service, keep service charges against events and payment receipts against donors; the coordinator views those receipts and agrees on reconciliation with the finance team.

Features to start with

Roles on the team

Licensed Clinician
Captures assigned care operations work and evidence.
Clinical Governance Administrator
Maintains verified professional privileges and care-team assignments. Record entry: Clinical Privileges, Care Team Assignments, People. Read only: Patients. Pages: Clinical Privileges and Details.
Clinical Reviewer
Reviews evidence and authorizes eligible domain outcomes. Read only across all care-domain tables.
Clinical Coordinator
Owns care operations setup, planning and assigned operational work. Record entry: Patients, Encounters, Care Tasks, Consents, Charges. Read only: People, Payments. Pages: Business Overview, Encounters.

Set up Organ Donation Registry your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started