Integrations

• Patient identity source. Agree how patient numbers and changed contact details arrive so return visits use the existing patient.
• Laboratory. Use the specimen accession number and encounter reference when reconciling collection and processing updates.
• Pharmacy. Agree how medication, lot, quantity, unit and authorizing person are checked when dispensation activity arrives from another system.
• Billing and payment. Reconcile encounter charges with patient payment references and the organization’s collection evidence.
• Staff identity. Keep the staff-to-user link current as clinicians join, change roles or leave.

Name the owner of each handoff and decide which system supplies the authoritative value. Test a correction and a duplicate message before using a connection in daily work. Keep the patient and encounter links intact across imports, and have the Clinical Coordinator or Clinical Governance Administrator review exceptions in the records they own.