1. P2P Lending Platform
  2. Frequently asked questions
FAQ

Questions, answered

Answers for teams planning application review, provider confirmation and servicing.

P2P Lending Platform

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure p2 P Lending Platform for your business. Pilot one organization, a borrower with a known loan account, one independent reviewer and a representative provider response before expanding the operating scope.

Who prepares a loan application?

Credit Officer records the borrower, owner, requested amount and supporting documents, then sends the current revision for review.

Who decides whether an application is approved?

Independent Credit Approver makes a reasoned decision on the submitted revision. The preparer cannot approve their own work.

How are lender commitments tracked?

A funding commitment links a lender reference and initial deposit amount to an application and organization. It has its own submission and decision state, followed by provider authority for completion.

Does approval mean the provider has confirmed the loan?

An authorized application is ready for provider submission. The team checks the provider’s confirmation or settlement evidence before marking the application confirmed.

How are disbursements connected to accounts?

Each disbursement links its amount and direction to the application instruction and a borrower-owned loan account.

How are repayments matched?

The reviewer compares the provider receipt with a confirmed application on the same account. The amount and occurrence date must match exactly.

What happens to a repayment that differs?

Its source event remains available in an unmatched or exception state for investigation. The team can compare the account snapshot, instruction and provider evidence before resolving it.

How do we avoid repeating a provider action?

An operation receipt retains a stable key, expected revision and effect references. The team checks the existing result before retrying or completing an action.

Can an auditor change decisions?

Auditor access is read-only for assigned records and reports. Decision and execution authority stays with the operational roles.

Set up P2P Lending Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started