1. P2P Lending Platform
  2. Who it's for
  3. Loan servicing teams
Who it's for

Loan servicing teams

A servicing team needs to answer which account a movement belongs to and why a provider receipt was matched. The app connects borrower-owned loan accounts to confirmed applications and disbursement amounts. It stores dated account figures with provider snapshot identifiers and source-identified repayment events. Reviewers can examine a mismatched amount or date without erasing the event that caused the question.

How P2P Lending Platform is set up for you

Account ownership

Loan accounts name the borrower, provider, external account identifier and currency.

Dated figures

Schedule rows retain ledger and available amounts with the snapshot date and provider identity.

Receipt matching

A provider receipt must agree exactly with a confirmed application's amount and occurrence date on the same account.

Open exceptions

Unmatched and exception states keep disputed events in the review queue with their source identifier.

A servicing team needs to answer which account a movement belongs to and why a provider receipt was matched. The app connects borrower-owned loan accounts to confirmed applications and disbursement amounts. It stores dated account figures with provider snapshot identifiers and source-identified repayment events. Reviewers can examine a mismatched amount or date without erasing the event that caused the question.

Select one borrower account with a confirmed instruction and a known provider snapshot. Bring in one provider receipt with an exact amount and date match, then one with a different date. The Independent Credit Approver should be able to explain why the first matched and the second remains open. Review the preceding and current account figures to understand the surrounding balance, without using a snapshot as a substitute for the exact event match.

Agree how duplicated provider event identifiers are handled and who reviews corrections. Keep the original event available when a provider issues an amended item. If a disputed movement relates to an earlier external execution, inspect its operation receipt and confirmation evidence before considering a correction. The Auditor needs a read-only path from account to receipt, instruction and decision so the reason for each recorded state remains understandable.

Features to start with

Roles on the team

Credit Officer
Prepare assigned operational records and execute eligible reviewed actions. Own organization and draft scope only; accepted, posted and provider evidence is read-only; guarded workflows authorize every transition.
Independent Credit Approver
Review eligible application revisions independently and reconcile operational evidence. Approve or reject through guarded actions only; no unrestricted editing of protected or executed records; a reviewer cannot approve their own submission.

Set up P2P Lending Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started