1. Patch Management System
  2. Agent assistance
Reference

Put an AI agent to work in Patch Management System

Use Proto to prepare patch work and review the records behind decisions.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md
  2. Give it a role

    Assign the agent its own user and one of the 7 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Patch Operator: Find scheduled attempts for an asset and summarize the linked patch identity before work begins.
  • Change Manager: Gather a change's service, risk, planned window and rollback plan for human review.
  • Service Owner: Compare failed attempts and open incidents for the service they own.
  • Admin: List receipt exceptions by provider for investigation.

What stays with a person

  • A person decides whether a change is approved, whether a rollback plan is adequate and whether installation evidence supports Verified.
  • The agent can prepare a record summary and highlight an inconsistency; the responsible role records the decision.

A person decides whether a change is approved, whether a rollback plan is adequate and whether installation evidence supports Verified. The agent can prepare a record summary and highlight an inconsistency; the responsible role records the decision.

Set up Patch Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started