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  1. Patient Portal
  2. Process
  3. Encounter documentation and review
Process · Encounter documentation and review

Encounter documentation and review

Carry a visit from scheduling through signed evidence and clinical review.

Step by step

  1. Schedule encounter Clinical Coordinator

    The Clinical Coordinator records patient, clinician, visit type and scheduled date. The status starts at Scheduled.

    • Visit assigned to a patient and clinician
    • Updates Encounters, Patients, People
  2. Begin visit Clinical Coordinator

    The coordinator records arrival and the start date while the Licensed Clinician begins care. The encounter moves through Arrived and in progress.

    • Arrival and start recorded
    • Updates Encounters
  3. Document care Licensed Clinician

    The clinician records observations and drafts a clinical note against this encounter, then signs it with an author and signing date.

    • Attributed measurements and signed note
    • Updates Observations, Clinical notes, Encounters
  4. Review encounter Clinical Reviewer

    The Clinical Reviewer examines the signed note and visit evidence while the encounter is awaiting review. The reviewer tells the coordinator whether the evidence needs correction before completion.

    • Evidence assessed before completion
    • Updates Encounters, Clinical notes, Observations
  5. Complete visit Clinical Coordinator

    The encounter moves to Completed and its end date closes the visit timeline. Follow-up tasks and charges can then be reviewed in their own records.

    • Final status and end date recorded
    • Updates Encounters
Clinical Coordinator
Coordinates the visit, Licensed Clinician records care, and Clinical Reviewer decides whether the evidence is ready for completion.

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