Integrations

• Payment collection. Connect the studio’s payment provider or accounting process if receipts are taken outside this app. Match a returned payment to the member and booking before recording it Confirmed.
• Customer messaging. Connect the studio’s preferred email or messaging channel if it sends booking confirmations and reminders. Use the current booking and session state before sending.
• Staff identity. Connect each instructor’s user account to their People record so grooming capture and check-in are attributed.

The Studio Manager and Finance Clerk agree which event confirms a receipt and who investigates a mismatch. The Booking Coordinator owns the timing and content of customer booking messages. Match each outside receipt to its booking before changing the payment state. Rehearse a repeated booking confirmation so it cannot create another booking or charge. Review access to pet handling notes before passing any visit information to a messaging tool.