1. Pet Insurance Platform
  2. Data model
Reference

The tables behind Pet Insurance Platform

Pet Insurance Platform ships with 16 tables, grouped here by the feature that uses them. Every record your team works with lives in one of them, and you can add fields and tables in Proto.

Tables
16
Features
6, plus shared settings
Change it
Add fields and tables in Proto

How the model is organised

Carrier and people

Organizations owns carrier context; Policyholders identifies pet owners; team members and Users hold staff and account links.

Policy terms

Policies connects carrier, owner and policyholder. Policy coverages holds coverage lines; policy endorsements preserves later revisions.

Review and receipts

Review decisions holds underwriter choices, record attachments holds files and operation receipts holds guarded-action results.

Claims and money

Veterinary claims and Claims connect to policies. Claim decisions and claim payments connect to claims; premium receipts connects to policies.

Rates

Exchange rates holds effective currency rate records for the app.

Every table, by feature

Policyholders and carriers

5 tablesAbout this feature
  • Organizations

    Insurance carrier organizations operating pet policies

  • Policyholders

    Pet owners holding policies

    Linked to Organizations
  • Team members

    Internal staff preparing and reviewing pet policies and claims

    Linked to Organizations, Users
  • Users

    Users

    Linked to Users
  • Policies

    Pet insurance policies

    Linked to Organizations, Team members, Policyholders

Policy preparation

5 tablesAbout this feature
  • Policies

    Pet insurance policies

    Linked to Organizations, Team members, Policyholders
  • Policy coverages

    Coverage lines attached to a policy

    Linked to Policies
  • Record attachments

    Evidence files attached to a policy

    Linked to Policies, Team members
  • Review decisions

    Independent underwriter decisions on policy revisions

    Linked to Team members, Policies
  • Operation receipts

    Durable receipts for guarded operations

    Linked to Policies

Coverage and endorsements

5 tablesAbout this feature
  • Policies

    Pet insurance policies

    Linked to Organizations, Team members, Policyholders
  • Policy coverages

    Coverage lines attached to a policy

    Linked to Policies
  • Policy endorsements

    Coverage revisions preserving prior policy scope

    Linked to Policies
  • Review decisions

    Independent underwriter decisions on policy revisions

    Linked to Team members, Policies
  • Claims

    Pet insurance claims against a policy

    Linked to Policies

Policy review and issue

5 tablesAbout this feature
  • Policies

    Pet insurance policies

    Linked to Organizations, Team members, Policyholders
  • Policy coverages

    Coverage lines attached to a policy

    Linked to Policies
  • Review decisions

    Independent underwriter decisions on policy revisions

    Linked to Team members, Policies
  • Operation receipts

    Durable receipts for guarded operations

    Linked to Policies
  • Policy endorsements

    Coverage revisions preserving prior policy scope

    Linked to Policies

Veterinary claims

5 tablesAbout this feature
  • Veterinary claims

    Veterinary insurance claims submitted for review

    Linked to Organizations, Policies
  • Policies

    Pet insurance policies

    Linked to Organizations, Team members, Policyholders
  • Review decisions

    Independent underwriter decisions on policy revisions

    Linked to Team members, Policies
  • Record attachments

    Evidence files attached to a policy

    Linked to Policies, Team members
  • Operation receipts

    Durable receipts for guarded operations

    Linked to Policies

Claims and settlement

5 tablesAbout this feature
  • Claims

    Pet insurance claims against a policy

    Linked to Policies
  • Policy coverages

    Coverage lines attached to a policy

    Linked to Policies
  • Policy endorsements

    Coverage revisions preserving prior policy scope

    Linked to Policies
  • Claim decisions

    Authorized insurer decisions on claims

    Linked to Claims
  • Claim payments

    Verified payouts against approved claim decisions

    Linked to Claims, Claim decisions

Shared and settings

2 tables
  • Exchange rates

    Read-only effective exchange rates for this app.

  • Premium receipts

    Verified premium payments received from policyholders

    Linked to Policies

Keys and references

Policies.Organization points to Organizations, Owner to team members and Counterparty to Policyholders. Policy coverages.Parent and veterinary claims.Parent point to Policies. Claims.Policy points to Policies. Claim decisions.Claim points to Claims. Claim payments.Claim and claim payments.Decision point to Claims and claim decisions. Preserve those links when importing a case. Provider event ID supports payment reconciliation; operation key links guarded action evidence to its attempt.

Migration order

  1. Carrier and people. Import Organizations, Users, team members and Policyholders, checking organization and user references.
  2. Policy terms. Import Policies with owner and counterparty links, then policy coverages and policy endorsements.
  3. Review evidence. Bring in record attachments, review decisions and operation receipts with their parent policies.
  4. Claims. Import veterinary claims and Claims against the right policy, then claim decisions.
  5. Money records. Add premium receipts and claim payments after their parent policy, claim and decision exist.
  6. Rates. Check exchange rates effective dates and currencies for the operating period.

Set up Pet Insurance Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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