1. Pet Insurance Platform
  2. Process
  3. Prepare and issue a pet policy
Process · Prepare and issue a pet policy

Prepare and issue a pet policy

A parent policy anchors this work. Keep its carrier, owner and current revision visible at each handoff. The team can then explain which decision applies and which external event has been verified.

Step by step

  1. Register policyholder App Administrator

    App Administrator selects the carrier and records the pet owner, contact, address and eligibility note. The Insurance Coordinator checks that the owner belongs to the policy’s carrier.

    • Create the carrier and pet owner relationship
    • Updates Organizations, Policyholders
  2. Prepare policy Insurance Coordinator

    Insurance Coordinator enters the policy number, subject, premium, effective date and coverage lines. Attach the evidence that the underwriter needs for the current revision.

    • Keep policy terms and evidence on one revision
    • Updates Policies, Policy coverages, Record attachments
  3. Review policy Authorized Underwriter

    Authorized Underwriter decides the submitted revision independently and records an approval, rejection or return with a reason. A changed revision needs a new decision.

    • Record decision against source revision
    • Updates Policies, Review decisions
    ApprovalA person approves before the work moves on.
  4. Issue policy Insurance Coordinator

    Insurance Coordinator checks the carrier policy ID, issue date and operation receipt. Investigate pending or failed results before communicating the issue outcome.

    • Reconcile issue reference and result
    • Updates Policies, Operation receipts
Insurance Coordinator
Prepares and follows operational records; Authorized Underwriter makes independent decisions; App Administrator maintains carrier and membership context; Auditor reads the trail.

Set up Pet Insurance Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started