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- Pharmacy Management System
- Frequently asked questions
Questions, answered
Answers about pharmacy setup, review decisions and stock trace.
Pharmacy Management System
10 questions
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How do I get started?
Click Get started, then use Proto to configure Pharmacy Management System for your business. Start with one organization, one prescription, a received medication lot and a request that the team can review together.
How are prescriptions represented?
A prescription header carries its number, patient reference, prescriber, validity dates and verification state. Its lines carry medications, authorized units, refill allowance and directions.
Who reviews a care request?
An Authorized Clinical Reviewer records a decision against the request revision. The Care Coordinator prepares the assigned record and supporting evidence.
Where does the pharmacist decision go?
A dispense review records the linked prescription and lot, pharmacist name, decision time and status. The pharmacist makes the professional decision.
Can we follow the lot used in a dispense?
Yes. Each dispensing line links a prescription line and medication lot, with the actual quantity, pharmacist, time and operation key.
How do we inspect stock movement?
Medication stock events carry signed units, an event type, source identity, time and lot. Compare those entries with received units and dispensing lines.
What happens when a request is returned?
The review decision retains its reason and source revision. The coordinator can update the request evidence for another review.
How are attachments shared?
An attachment records its uploader and a visibility choice of Internal or Shared. Agree that choice with the team before adding files to a request.
What if an action fails?
Operation receipts retain the action, expected revision, result state and failure reason. The team can inspect the exception with its parent request.
How do we connect an outside clinical record?
Clinical evidence can retain an external record identifier, provider and clinical system name. Agree the source and correction process during setup.
Set up Pharmacy Management System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.