1. Pharmacy Management System
  2. Who it's for
  3. Specialty pharmacies
Who it's for

Specialty pharmacies

Complex patient requests benefit from attached clinical evidence, independent review decisions and an explicit return path. Staff can inspect the prescription and lot before recording the actual dispense.

How Pharmacy Management System is set up for you

Prescription intake

Record the prescription number, patient reference, prescriber, validity dates and medication lines. Verify the source before a linked review is treated as ready.

Care coordination

Assign the request to a team member, select the provider party and attach supporting evidence. A returned request keeps the reviewer reason with the case.

Dispense decision

Link the submitted review to its prescription and medication lot. Record the professional decision and its actual time before completing the operating handoff.

Stock trace

Record the dispensed quantity against a prescription line and lot. Compare it with signed stock events for that lot.

Complex patient requests benefit from attached clinical evidence, independent review decisions and an explicit return path. Staff can inspect the prescription and lot before recording the actual dispense.

Choose a care request that needs clinical evidence, a source prescription and a received medication lot. Enter a received lot with an expiry date and release state. The Care Coordinator prepares a request, while the Authorized Clinical Reviewer examines evidence and records a decision. Follow a permitted case to the dispense review, dispensing line and stock event. Repeat with a rejected or returned case to see how the team handles rework.

The first cycle should establish who checks the outside clinical record, who may share an attachment and how a returned request is resubmitted. Staff should be able to explain why a request is waiting and which record gives the next person authority to act. Keep clinical sources, prescriber communication and any payment system connected through agreed procedures.

Features to start with

Roles on the team

App Administrator
Maintain organization configuration and membership.
Auditor
Read authorized evidence and reports.
Care Coordinator
Prepare assigned operational records and execute eligible reviewed actions.
Authorized Clinical Reviewer
Review eligible revisions independently and reconcile operational evidence.
Pharmacist
Make professional dispense decisions on the linked prescription and medication lot.

Set up Pharmacy Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started