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- Physiotherapy Practice Mgmt
- Frequently asked questions
Questions, answered
Answers about setup, clinical review and evidence.
Physiotherapy Practice Mgmt
10 questions
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How do I get started?
Click Get started, then use Proto to configure Physiotherapy Practice Mgmt for your business. Begin with one practice organization, a provider relationship and a representative care request.
Who owns a care request?
The Care Coordinator follows its scope, provider and status. The request also links to the practice organization and owner.
Who approves a therapy plan?
The Authorized Clinical Reviewer records a decision for the current submitted revision with a reason.
Can a changed plan use an earlier approval?
The reviewer checks the plan and source revision being decided. A changed scope goes back through review.
When can service be scheduled?
After the professional decision and provider-confirmed availability, the coordinator can arrange the authorized scope.
What supports attestation?
Verified clinical evidence from the provider, matched to the request identity and revision, supports the attested date.
What happens to an uncertain operation?
The Operations Manager reads its receipt and original operation key, then checks actual effects before treating it as complete.
Can attachments be shared?
An attachment carries Internal or Shared visibility. Agree who may upload and see each category during setup.
How do teams see exceptions?
Operations Overview shows pending and attested requests, review decisions, evidence status and failed receipts, with an exception queue for investigation.
How are provider relationships maintained?
Admin maintains the provider organization, its active state, contact and eligibility note under the owning practice.
Set up Physiotherapy Practice Mgmt your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.