Request to attested service

Step by step

1. Scope the request Care Coordinator

   Care Coordinator Records the patient and consent references, requested units, owner, provider and current revision.

   • Record and verify the handoff
   • Updates Care requests, Team members, Provider organizations

2. Review the plan Authorized Clinical Reviewer

   Authorized Clinical Reviewer Reviews the submitted plan and records a reasoned decision against its source revision.

   • Review and decide
   • Updates Therapy plans, Review decisions
   ApprovalA person approves before the work moves on.

3. Authorize care Authorized Clinical Reviewer

   Authorized Clinical Reviewer Checks external authorization evidence and records a professional decision before changing request status.

   • Review and decide
   • Updates Care requests, Review decisions, Operation receipts
   ApprovalA person approves before the work moves on.

4. Coordinate service Care Coordinator

   Care Coordinator Checks provider-confirmed availability before scheduling the authorized scope.

   • Record and verify the handoff
   • Updates Care requests, Provider organizations

5. Verify evidence Operations Manager

   Operations Manager Matches the external clinical identity, provider and revision to the request.

   • Record and verify the handoff
   • Updates Clinical evidence, Care requests

6. Attest completion Operations Manager

   Operations Manager records the attested date only after verified clinical evidence matches the service.

   • Record matched completion
   • Updates Care requests, Clinical evidence, Operation receipts

Care Coordinator

Prepares and coordinates; Authorized Clinical Reviewer makes professional decisions; Operations Manager handles receipt and evidence exceptions; Admin maintains access and practice relationships.