Trip dispatch

Step by step

1. Request Trip Dispatcher

   Dispatcher enters origin, destination, planned start and end, customer, vehicle, driver and trip reference. The trip begins Requested.

   • Records a requested customer journey and proposed assignment.
   • Updates Trips, Parties, Vehicles, People

2. Review Dispatch Dispatcher

   Dispatcher checks the customer's record, vehicle capacity and status, driver suitability and the planned interval against other trips.

   • Compares assignment and group travel needs.
   • Updates Trips, Vehicles, People, Pilgrimage groups

3. Approve Trip Dispatcher

   Dispatcher approves a feasible requested assignment: Status: Requested → Approved.

   • Records the approval decision.
   • Updates Trips
   ApprovalA person approves before the work moves on.

4. Schedule Trip Dispatcher

   Dispatcher records ordered stops and commits the trip: Status: Approved → Scheduled.

   • Commits the planned journey and stop order.
   • Updates Trips, Trip stops

Dispatcher

Makes the approval decision and commits the schedule; Driver reads the assignment; Operations Manager reviews the plan; Admin maintains access.