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- Agencies PM
- Process
- Revision triage
Revision triage
A client or studio change starts as a request on the project. The Studio Contributor records the feedback and severity. The configured triage workflow checks the request before changing its state, and its receipt shows whether the move succeeded.
Step by step
-
Report feedback Studio Contributor
Studio Contributor records the feedback against its project and names severity and owner.
- Record title, project, severity and owner.
- Updates Revision requests
-
Triage request Project Manager
The workflow moves an Open request with severity to Triaged and writes an operation receipt; Project Manager reviews the result.
- Move Open to Triaged when severity is present and write a receipt.
- Updates Revision requests, Operation receipts
-
Resolve work Studio Contributor
Studio Contributor works the request through in progress to Fixed and keeps its project link.
- Move Triaged through in progress to Fixed.
- Updates Revision requests
-
Verify result Project Manager
Project Manager checks the delivered revision before moving Fixed to Verified and then Closed.
- Check Fixed work before Verified and Closed.
- Updates Revision requests
Who does what
Roles and permissions- Studio Contributor
- , Project Manager, Client Reviewer.
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