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- IT Projects PM
- Frequently asked questions
Questions, answered
Practical answers about PM for IT Projects.
IT Projects PM
8 questions
Can't find it? Write to support@erp.ai.
How do I get started?
Click Get started, then use Proto to configure your project roles, issue workflow, board limits and repository connections.
Does merging a pull request complete the issue?
Only a permitted workflow transition can complete it. Required QA, dependency and WIP checks still apply to authenticated merge events.
Can we change the workflow during a sprint?
Changes need the declared Admin and Project Lead review plus a valid mapping for active issue states. Earlier issue history keeps its original context.
What happens when a column is full?
The transition checks the effective limit atomically. A second concurrent move cannot claim the same final slot, and lowering a limit keeps existing work visible.
Will rollover change the previous sprint’s velocity?
No. Closing outcomes are frozen before current issues move. Later estimates, assignments and status changes cannot rewrite closed history.
Can reporters see internal comments?
Reporters see only their filed issues and comments or attachments expressly marked reporter visible. Internal discussion remains within the project audience.
Is a Released version proof of deployment?
It records the reviewed release scope and source revision. The deployment platform provides the separate observed environment outcome.
Can one project mix points and hours?
Configure one estimate unit for the project and its sprint reports. Mixing units would make commitment and velocity comparisons unreliable.
Set up IT Projects PM your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.