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PM for IT Projects

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Modules

Projects and backlogOrganise product and IT work by project, component and a clear backlog priority. Sprints and commitmentsPlan each iteration around a visible goal and preserve what the team committed to at the start. Boards and workflowMove work through explicit states while respecting the team’s review gates and work-in-progress limits.
Bugs and verificationKeep reported evidence, investigation and independent quality decisions attached to the issue. Code and releasesConnect repository evidence to a reviewed release scope without confusing a merge with a deployment. Roadmaps and delivery insightsReview epic progress and iteration history using dated evidence and consistent estimate units.

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Processes

Intake to sprint commitmentTurn incoming work into a prioritised, reviewed iteration scope. Work to verified outcomeApply the same workflow and quality checks to every delivery transition.
Completed work to release cutReview eligible issue scope before recording the release version. Sprint close to next planPreserve closed outcomes before rolling work into the next iteration.

PM for IT Projects

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Industries

Software product teamsKeep product priorities, engineering work and release evidence connected. Infrastructure teamsCoordinate infrastructure changes with clear dependencies and delivery checkpoints.
Internal IT deliveryGive internal requesters visibility while keeping delivery decisions with the team.

PM for IT Projects

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Reference

Roles and permissionsVerified Users and explicit ProjectMemberships control every project record, query, comment and attachment. Reporter-visible content is separate from internal discussion. QA and other workflow decisions require an independent authorized actor; Admin configuration cannot bypass the protected decision. Reports and analyticsLearn from sprint history and delivery progress Data modelRecords and relationships behind PM for IT Projects.
IntegrationsConnect code activity with project decisions ImplementationConfigure PM for IT Projects around your team’s operating policy. Agent referenceUse Proto to configure PM for IT Projects.

PM for IT Projects

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Pricing Frequently asked questions Get started
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All systems
Modules
Projects and backlogOrganise product and IT work by project, component and a clear backlog priority.Sprints and commitmentsPlan each iteration around a visible goal and preserve what the team committed to at the start.Boards and workflowMove work through explicit states while respecting the team’s review gates and work-in-progress limits.Bugs and verificationKeep reported evidence, investigation and independent quality decisions attached to the issue.Code and releasesConnect repository evidence to a reviewed release scope without confusing a merge with a deployment.Roadmaps and delivery insightsReview epic progress and iteration history using dated evidence and consistent estimate units.
Processes
Intake to sprint commitmentTurn incoming work into a prioritised, reviewed iteration scope.Work to verified outcomeApply the same workflow and quality checks to every delivery transition.Completed work to release cutReview eligible issue scope before recording the release version.Sprint close to next planPreserve closed outcomes before rolling work into the next iteration.
Industries
Software product teamsKeep product priorities, engineering work and release evidence connected.Infrastructure teamsCoordinate infrastructure changes with clear dependencies and delivery checkpoints.Internal IT deliveryGive internal requesters visibility while keeping delivery decisions with the team.
Reference
Roles and permissionsVerified Users and explicit ProjectMemberships control every project record, query, comment and attachment. Reporter-visible content is separate from internal discussion. QA and other workflow decisions require an independent authorized actor; Admin configuration cannot bypass the protected decision.Reports and analyticsLearn from sprint history and delivery progressData modelRecords and relationships behind PM for IT Projects.IntegrationsConnect code activity with project decisionsImplementationConfigure PM for IT Projects around your team’s operating policy.Agent referenceUse Proto to configure PM for IT Projects.
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PM for IT Projects References
Roles and permissions1 of 6
  • Roles and permissions1 of 6
  • Reports and analytics2 of 6
  • Data model3 of 6
  • Integrations4 of 6
  • Implementation5 of 6
  • Agent reference6 of 6

Roles and permissions

Verified Users and explicit ProjectMemberships control every project record, query, comment and attachment. Reporter-visible content is separate from internal discussion. QA and other workflow decisions require an independent authorized actor; Admin configuration cannot bypass the protected decision.

Permissions

Summarised from the authored role permissions. Scope restrictions such as “own records” still apply; these symbols do not indicate completeness or runtime access.

Table Project Lead / Product Owner Scrum Master / Iteration Manager Developer / Engineer Stakeholder Reporter QA / Tester
transaction
Issues—No table-specific permission stated Specific actions: Update Issues.Sprint (pull-from-Backlog into Sprint, push-back-to-Backlog mid-sprint with audit)—No table-specific permission stated—No table-specific permission stated Specific actions: Create Issues with Type constrained to Bug / Task / Improvement / Incident (no Story / Epic / SubTask creation)—No table-specific permission stated
line item
WorkflowTransitions Specific actions: Approve transitions in WorkflowTransitions configured with RequiredApproverRole = ProjectLead—No table-specific permission stated—No table-specific permission stated—No table-specific permission stated—No table-specific permission stated Specific actions: Approve transitions in WorkflowTransitions configured with RequiredApproverRole = QA (typically the bug-verification gate InReview → Done for IssueType = Bug)
  • Scrum Master / Iteration ManagerTrigger velocity-recompute and sprint-end-rollover manually
  • Developer / EngineerStatus transitions are gated by the Issue's Workflow — Developer may request permitted transitionsNone needs no extra reviewer, while Any or a named gate requires a separate eligible independent decision on the current revisionHolding the named role never permits self-approvalpeers' Hours masked
  • StakeholderNo write access anywherecannot post Comments
  • ReporterRead only ReporterVisible comments and attachmentsCreate or edit their own ReporterVisible comments and attachments on those permitted issuesnever change Internal content or widen audienceCannot transition Status (the team owns the lifecycle)
Manage / maintain View Specific actions— No table-specific permission statedPermissions also apply to agents

The roles

Project Lead / Product Owner

Owns the Project end-to-end — backlog priority, release planning, estimate overrides, scope decisions. The DRI for the product the Project ships.

Permissions and screens
  • CRUD on Projects (own), Components (own Project), Backlogs (own), Versions (own), Epics (own), Milestones (own)
  • CRUD on Issues (own Project) including estimate / priority / fix-version overrides
  • Assign / re-rank Issues.BacklogRank
  • Plan Sprints (create Future Sprints, populate scope before sprint-start)
  • Approve transitions in WorkflowTransitions configured with RequiredApproverRole = ProjectLead
  • Read all Boards, Sprints, SprintCommitments, IssueWorkLog (rolled-up
  • not per-person beyond own team), TeamVelocity, Burndowns, EpicProgress for own Project
  • Cannot edit Workflows or IssueTypes (Admin)
Stalled IssuesInProgress
Issue KeyProjectTitleAssignee
Open PR ActivityOpen
Issue Issue KeyIssue TitleProviderRepo
Git Lab
Sprint CalendarFuture
Sprint NumberProjectGoalStart Date
Stalled IssuesIssues
StatusInProgressInReviewBlockedUpdatedAt < today − 5Active
InProgress
ISS-70605PRJ-42516 days since update
ISS-52576PRJ-59637 days since update
InReview
ISS-11616PRJ-27486 days since update
ISS-45324PRJ-58196 days since update
Blocked
ISS-48280PRJ-74446 days since update
ISS-22297PRJ-63497 days since update
Scrum Master / Iteration Manager

Runs the Sprint cadence and the Board. Owns ceremonies (planning, standup, review, retro), WIP discipline, and the burndown.

Permissions and screens
  • CRUD on Sprints (own Project) including Status: Future → Active → Closed transitions
  • CRUD on Boards (own Project) and BoardColumns configuration
  • CRUD on WipLimits (with Reason audit)
  • Read on Issues, SprintCommitments, Burndowns, TeamVelocity
  • CRUD on IssueLinks for blocker management
  • Update Issues.Sprint (pull-from-Backlog into Sprint, push-back-to-Backlog mid-sprint with audit)
  • Trigger velocity-recompute and sprint-end-rollover manually
  • Field-masked aggregate view of team IssueWorkLog.Hours
Stalled IssuesInProgress
Issue KeyProjectTitleAssignee
Open PR ActivityOpen
Issue Issue KeyIssue TitleProviderRepo
Git Lab
Sprint CalendarFuture
Sprint NumberProjectGoalStart Date
Stalled IssuesIssues
StatusInProgressInReviewBlockedUpdatedAt < today − 5Active
InProgress
ISS-70605PRJ-42516 days since update
ISS-52576PRJ-59637 days since update
InReview
ISS-11616PRJ-27486 days since update
ISS-45324PRJ-58196 days since update
Blocked
ISS-48280PRJ-74446 days since update
ISS-22297PRJ-63497 days since update
Developer / Engineer

Delivery contributor. Works assigned Issues, transitions Status, logs work, comments, attaches files, opens PRs that auto-link back.

Permissions and screens
  • Read on Projects where active ProjectMemberships grants their Developer role, and the Project's Components, Boards, Sprints, SprintCommitments, Backlogs, Versions, Epics, Milestones, EpicProgress
  • CRUD on Issues where Issues.Assignee = self OR Issues.Reporter = self (limited to allowed WorkflowTransitions)
  • Status transitions are gated by the Issue's Workflow — Developer may request permitted transitions
  • None needs no extra reviewer, while Any or a named gate requires a separate eligible independent decision on the current revision
  • Holding the named role never permits self-approval
  • CRUD on own IssueComments, IssueAttachments, IssueWorkLog (own rows only)
  • Read own IssueWorkLog.Hours
  • peers' Hours masked
Open PR ActivityOpen
Issue Issue KeyIssue TitleProviderRepo
Git Lab
Sprint CalendarFuture
Sprint NumberProjectGoalStart Date
My Open Issues
Issue KeyProjectTitleIssue Type
Open PR ActivityPullRequestLinks
StatusOpenDraftIssue.Sprint.Status = 'Active'
Open
PRL-72497Open prl-172
PRL-68829Open prl-457
PRL-21081Open prl-506
Draft
PRL-57325Draft prl-894
PRL-64423Draft prl-675
PRL-58914Draft prl-417
Stakeholder

Read-only audience for an assigned Project — executive sponsor, adjacent team lead, internal customer. Sees the board and the roadmap but cannot change anything.

Permissions and screens
  • Read on Projects, Components, Boards, Sprints, SprintCommitments, Issues (with IssueWorkLog.Hours masked), IssueComments, IssueLinks, Versions, Epics, EpicProgress, Milestones, Burndowns, TeamVelocity only where they are explicitly assigned via the ProjectMemberships with Role = Stakeholder
  • Read the Roadmap and Release Forecast views scoped to assigned Projects
  • No write access anywhere
  • cannot file Issues (Reporter does that)
  • cannot post Comments
Active Sprint BoardActive
Issue KeyTitleAssigneePriority
Low
Velocity TrendClosed
SprintCommitted PointsCompleted PointsCarryover
Epic Progress
EpicEpic OwnerEpic StatusEpic Target Version
Closed
Active Sprint BoardIssues
ActiveProject IN (current user's Projects)
Issue KeyTitleAssigneePriorityEstimate
IK-872Lowest iss-530AKLowest650
IK-215Low iss-266TSLow130
IK-546Medium iss-648SUMedium830
IK-730High iss-330NFHigh940
IK-254Highest iss-161BFHighest170
IK-732Critical iss-567RWCritical900
Reporter

Internal user outside the squad who needs to file Issues — IT help requesters, internal customers of an API team, stakeholders who hit a bug. Can create Issues and comment on own Issues; sees nothing else.

Permissions and screens
  • Create Issues with Type constrained to Bug / Task / Improvement / Incident (no Story / Epic / SubTask creation)
  • Read own filed Issues (Issues.Reporter = self) only while active ProjectMemberships grants Reporter access to that project, including permitted Status, Resolution and Assignee
  • Read only ReporterVisible comments and attachments
  • Create or edit their own ReporterVisible comments and attachments on those permitted issues
  • never change Internal content or widen audience
  • Cannot transition Status (the team owns the lifecycle)
  • cannot read other Reporters' Issues
  • cannot read Boards, Sprints, Backlogs, IssueWorkLog, or any roll-up
My Reported Issues
Issue KeyProjectTitleIssue Type
My Reported IssuesIssues
You
Issue KeyProjectTitleIssue TypePriority
IK-388PRJ-2044Lowest iss-914IT-1227Lowest
IK-159PRJ-5411Low iss-143IT-7703Low
IK-405PRJ-1108Medium iss-521IT-8469Medium
IK-538PRJ-6119High iss-595IT-5339High
IK-163PRJ-7748Highest iss-407IT-5999Highest
IK-978PRJ-7861Critical iss-509IT-3144Critical
QA / Tester

Quality role. Files and verifies bug Issues, transitions Issues through the verification gate, signs off on InReview → Done for Bug-type Issues.

Permissions and screens
  • CRUD on Issues (own Project) with IssueType favored to Bug, Task, Incident
  • Approve transitions in WorkflowTransitions configured with RequiredApproverRole = QA (typically the bug-verification gate InReview → Done for IssueType = Bug)
  • CRUD on own IssueComments, IssueAttachments, IssueLinks for Duplicates / Relates linking
  • Read on Sprints, SprintCommitments, Boards, Versions (test-target version), Burndowns for own Project
  • Cannot edit Workflows, Boards, BoardColumns, WipLimits
  • cannot re-rank Backlogs
  • cannot release a Versions
Bugs Awaiting VerificationBug
Issue KeyProjectTitleSeverity
Sev2
Transition Review InboxPending
Approval NumberIssueTransitionRequested By
My Open Issues
Issue KeyProjectTitleIssue Type
Bugs Awaiting VerificationIssues
BugInReviewProject IN (current user's Projects)
Issue KeyProjectTitleSeverityReporter
IK-468PRJ-6674Lowest iss-966Sev1WS
IK-574PRJ-9723Low iss-123Sev2UC
IK-773PRJ-8533Medium iss-319Sev3YR
IK-981PRJ-5727High iss-188Sev4NP
IK-642PRJ-7482Highest iss-934Sev1BA
IK-821PRJ-5540Critical iss-685Sev2NZ

How permissions work

Verified Users and explicit ProjectMemberships control every project record, query, comment and attachment. Reporter-visible content is separate from internal discussion. QA and other workflow decisions require an independent authorized actor; Admin configuration cannot bypass the protected decision.

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