1. Policy Management System
  2. Frequently asked questions
FAQ

Questions, answered

Answers about policy versions, reviews, acknowledgment and control evidence.

Policy Management System

9 questions

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How do I get started?

Click Get started, then use Proto to configure Policy Management System for your business. Begin with one organization, one policy audience and a short assessment cycle.

Who prepares a policy version?

The Control Owner prepares the version, audience and supporting assessment before an independent decision.

Who decides on a submitted version?

The Independent Assurance Reviewer records the dated decision on the submitted revision. The review reason remains with the decision.

How is acknowledgment tracked?

The policy record holds the version, audience, required reader count and acknowledgment date. Agree what counts as completion for your audience during setup.

Can a returned assessment be corrected?

Yes. The Control Owner prepares a corrected revision and submits it for a new decision while the earlier decision stays visible.

How do tests connect to findings?

Each test points to an assessment and control. A finding records the exception against the same assessment and control.

What closes a finding?

A corrective action records the work. An independent retest with a passing result supports closing the finding.

Can an Auditor change a review decision?

The Auditor reads authorized evidence and reports. The Independent Assurance Reviewer owns the decision.

How are uncertain operations handled?

An operation receipt records the action and expected revision. The reviewer compares actual effects before marking it completed.

Set up Policy Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started